Please read these terms carefully before ordering any products and a print copy of these terms and your order for future reference. If you do not accept these terms, you will not be able to order any products from our site.

ABOUT US

These terms and conditions of sale apply to all products supplied online by twopagescurtains.com.

These terms and conditions do not affect your statutory rights. 

ABOUT YOU

By placing an order through our Site, you confirm that you are at least 18 years old and legally capable of entering into binding contracts and that you fully understand and agree all of these terms and conditions insofar as they relate to you. You must bear the risks associated with the use of the Internet.

In placing an order with us, it will be necessary for you to submit personal information. We take your privacy very seriously and will treat all of your personal information, please read our privacy policy.

How the contract is formed between you and us?

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. All orders are subject to acceptance by us.

We will confirm acceptance to you by sending you an e-mail that confirms that the order has been accepted by us and that the order is being processed (Process Confirmation). The contract between us (Contract) will only be formed when we send you the Process Confirmation. We will send you a further email when the Products are dispatched.

Where you have placed an order for more than one Product, the Contract will relate only to those Products whose process we have confirmed in the Process Confirmation. We will not be obliged to supply any other Products that may have been part of your order until we have issued you with separate Process Confirmations.

HOW CAN I CANCEL AN ORDER?

Our Products are made to your specifications and once you have received a Process Confirmation from us, you will be unable to cancel the order. However, if you change your mind before receiving a Process Confirmation, please contact us at cs@ixacurtains.com to cancel the order. Please note that we will usually issue a Process Confirmation within 24 hours of the receipt of your order. We will refund any sums paid as soon as possible and in any event within 30 days of receiving your cancellation.

DELIVERY

We will deliver Products all over the world.

The price that you pay for the Products includes standard delivery. Additional delivery charges may apply in certain areas and we will advise you of any additional charges before you place your order at the checkout. Premium delivery may also be available depending on your location (details can be found at checkout).

After you have received the Process Confirmation, we will make all reasonable efforts to dispatch Products within 5 working days of the Process Confirmation. We will let you know as soon as practicable if we cannot deliver the Products within 7 working days of the Process Confirmation. If for any reason we cannot deliver the Products to you within 30 days then, if you require, we will reimburse you any money you have paid. We will make any reimbursement as soon as possible and in any case within 30 days of you cancelling your order.

An event outside our reasonable control can prevent or delay us from processing your order, manufacturing the Products, delivering the Products, or performing other obligations under this Contract. If this is the case, we will notify you as soon as practicable. While this event subsists, we will not be liable to perform our obligations under this Contract.

 PRODUCTS

We will make the Products to within 1 inch of the specifications submitted by you.

All our products are sold on the basis that they are for domestic use only.

Any Product purchased from us through our Site shall be of satisfactory quality and reasonably fit for all the purposes for which products of this kind are commonly supplied.

We recommend that a fabric swatch is ordered to ensure the color and texture are to your liking as computer monitors vary greatly in color and shade representation. Please also check your measurements using our measuring guides to ensure that the correct sizes are ordered.

Your rights if you are dissatisfied with the Products

Products are all made to order. We will not be able to accept returns of the Products unless the Product is defective.

Please follow the guidelines on care of the Products. The products must be unpacked when you receive them. Failure to unpack the Products may lead to creasing, such creasing will not be considered a defect.

Check the Products as soon as possible after you receive them. If you think that a Product that we supplied is defective then please contact us by email at cs@ixacurtains.com and we will arrange for the Product to be collected from you.

We shall inspect the Products and if we agree with you that the Product is defective then we will either (at our discretion) offer a full refund for the price of the Product, or repair or replace the Product (we will notify you by e-mail of the action we will take). We will usually process the refund due to you as soon as possible and, in any case, within 14 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. 

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

 COOKIES

To assist your navigation of our Site and our prevention of fraud we may send cookies from our Site to your computer. We do not obtain personal data from your computer or gather personal information about you unless you give information to our server. You may choose to disallow cookies via your browser but our Site may not work properly as a result.